Salesforce Admin Interview Questions & Answers 2025

Are you struggling with Salesforce Admin Interview Questions? We’ve all been there. You start preparing for the interview, but finding the right study material and relevant questions can be a challenge. I remember facing a similar situation where I didn’t have access to well-structured Salesforce Admin interview questions and answers, making the preparation process overwhelming.

But what if there was a simpler, more effective way to prepare without relying on scattered or incomplete resources?

This blog provides a comprehensive list of essential Salesforce Admin Interview Questions & Answers, helping you gain confidence and improve your chances of success. Don’t wait, dive into the top Salesforce Admin Interview Questions & Answers. Enhance your knowledge, and make a strong impression in your Salesforce Admin interview!

Top Salesforce Admin Interview Questions & Answers

What is Cloud Computing?

Cloud computing is the on-demand availability of computing resources. The computer services delivered over the internet include databases, servers, and software.

What is IaaS?

IaaS stands for Infrastructure as a Service. It is a cloud computing model where infrastructure is provided over the internet as a service like hosting, server, storage services, etc.

What is PaaS?

PaaS stands for Platform as a Service. It is a cloud computing model where a third-party provider creates a platform for customers. To deploy, run, and maintain their applications without any concerns like security and infrastructure.

What is SaaS?

SaaS stands for Software as a Service. It is a cloud computing model where software is provided over the internet as a service.

Is Salesforce a Saas or Paas?

Salesforce provides various on-demand services. And also, Salesforce provides a platform to create new applications. Therefore, Salesforce is both Paas and Saas.

What is Salesforce?

Salesforce is a cloud-based CRM. Customer Relationship Management is a term used for managing a firm’s relationship and interaction with customers. Similarly, Salesforce provides a wide range of cloud applications like Marketing Cloud, Service Cloud, Sales Cloud, and many more.

What is a Profile?

The profile sets the boundaries or limitations for a user in Salesforce. It is a mandatory field and it provides necessary permission to the user. You can define profile by the user’s job function. For example System Administrator, Developer, Sales Representative. A profile can be assigned to many users but, a user can be assigned a single profile at a time.

Types of Profile in Salesforce?

Standard profile
- By default, Salesforce provides below-standard profiles. We cannot delete standard ones. Standard User, Marketing User, System Administrator, etc.
Custom profile
- Custom roles created by users can be removed, provided there are no assigned users to that specific role.

What is a Role?

By using Role we can share the records in the hierarchy. The role comes into play if OWD is not set to private. We need to enable “Grant access using Hierarchies” in the OWD.

What is Sandbox and the Type of Sandbox in Salesforce?

Sandbox is a secure and isolated testing environment that allows organizations to develop, test, and deploy changes. Similarly, new features are deployed without affecting their production (live) environment. Therefore, Sandboxes are crucial for maintaining the stability and integrity of a Salesforce organization while making changes or updates.

Types of Sandbox in Salesforce

There are 4 types of Salesforce sandbox environments.

Developer Sandbox
Developer Pro Sandbox
Partial Copy
Full Sandbox

What are the different editions available in Salesforce?

Essentials
Starter
Professional
Enterprise
Unlimited
Developer

Check out the official blog on Salesforce Edition by Salesforce.

What is an Object in Salesforce?

The object in Salesforce acts like a database table that stores data for a specific type of record. There are two types of objects in Salesforce. Standard objects are available by default in org, such as Accounts, Contacts, Opportunities, etc. Whereas, we can create Custom Objects as per the business requirements.

What are external objects in Salesforce?

External Objects in Salesforce are a way to access and interact with data residing outside the Salesforce platform

Types of Relationships in Salesforce?

The different types of object relationships in Salesforce are:

Lookup Relationship (1:n): It is a loosely coupled relationship that allows connecting two objects in Salesforce. Meanwhile, if the parent record gets deleted, the child record remains in the system.
Master-Detail Relationship (1:n): It is a tightly coupled relationship that allows connecting two objects in Salesforce. Meanwhile, if the parent record gets deleted, the child record also gets deleted in the system. We can also the roll-up summary fields.
Many-to-Many Relationships (n:n): We can create a junction object to establish many-to-many relationships. Meanwhile, the junction object will act as a detail, and the other two will be a master. For example, an opportunity product is a junction object for opportunity and product objects.
Self-relationship: A Self-Relationship is a lookup relationship to the same object. For example, the parent account field on the Account object will allow us to connect the Account record as a parent of an existing record.

How many lookup relationships can be created in an object?

You can create a maximum of 40 lookups on an object.

What are Roll-Up Summary Fields?

Roll-Up Summary Fields calculate data from related child records and show the output on the master record. There are a variety of functions, including SUM, COUNT, MIN, MAX, and AVG. Also, we can create 40 roll-up summary fields per object.

What is Page Layout?

The system determines which fields to display to your user on a record based on the page layout. They allow you to add fields, sections, custom buttons, and a few other features.

What is Record Type?

Record Types let you offer different business processes, picklist values, and page layouts to different users. By using Record Type, you can apply multiple page layouts per object, per user & profile.

More Salesforce Admin Interview Questions are coming soon.

Conclusion

I hope this collection of Salesforce interview questions helps you crack your Salesforce Admin interview. Feel free to share any questions you’ve recently encountered in the comments!